BMW RECALLS IN Thames Ditton

RECALL FAQS

What is a recall?

A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the product. BMW operates in accordance with the code of practice on safety defects, as agreed between the Department for Transport and the representative Trade Associations, and in compliance with the UK General Product Safety Regulations 2005.

Where do I find my 17 digit VIN number?

The 17 digit VIN number can be found on the lower passenger side of the vehicle windscreen, visible from the outside of the vehicle. It is also included on the V5 registration document of the vehicle.

Who pays for the repair?

BMW covers the cost of any technical campaigns and safety recalls.

How do I make a booking to have the recall completed?

We recommend you make a booking with us at the earliest opportunity.

How do I check if my vehcile is affected?

Enter your Vehicle Identification Number (VIN) using our online VIN Checker Tool to find out if your vehicle is affected and whether any action is required. Click here.

CONTACT US TO FIND OUT MORE.